Zendesk: Zen University offers virtual and instructor-led training to customers

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Zen U. training courses are open to anyone. All the courses are virtual, instructor-led sessions that are conducted through a web conferencing tool.

Screenshots

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Why we like it

  • Free and paid courses provides a two-tier training program.
  • Pre-scheduled training and one-on-one training available to customers.
  • Additional opportunities offered to customers who complete the paid academy courses.

Elearning Superstars rating

  • Usability - 7/10
    7/10
  • Content - 8/10
    8/10
  • Learning - 8/10
    8/10
  • Creative - 7/10
    7/10
  • Overall - 8/10
    8/10
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