Zendesk: Zen University offers virtual and instructor-led training to customers
Zen U. training courses are open to anyone. All the courses are virtual, instructor-led sessions that are conducted through a web conferencing tool.
Why we like it
- Free and paid courses provides a two-tier training program.
- Pre-scheduled training and one-on-one training available to customers.
- Additional opportunities offered to customers who complete the paid academy courses.
Elearning Superstars rating
- Usability - 7/107/10
- Content - 8/108/10
- Learning - 8/108/10
- Creative - 7/107/10
- Overall - 8/108/10
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